Reviews

I just wanted to let you know how impressed I am with the service provided by Trevor this morning. He did an outstanding job of inspecting all elements of our AC system and taking special care to explain everything he was doing. I rarely send feedback but in this instance it is definitely warranted.

-Dee Z.

"HUGE! Improvement to my home. Thanks!"

I had a dead 28 year old heat pump system. Got 4 bids and Michael Mathis beat all the others on price and even more with his sound advice. Went with a AMStd Heat pump. He brought out Jason and Taylor to pull the old system, add 3 returns and turnkey the new system in one day. All were knowledgable, professional and left the property clean. I will not be ashamed to show off their work to anyone. I now have an efficient system and a thermostat that I can monitor from my phone. Will recommend Canyon Lake Air to anyone.

Dave Gabriel Canyon Lake, TX

I recently had a fan motor fail and required a service call. Karl was sent to diagnose the problem and determined that the heat exchanger motor had failed. The motor was ordered and Karl installed it. Our unit is once again operating thanks to the quick,accurate and professional analysis by Karl. He is the example of what all employees should emulate. Thanks, Jim

Jim H. Bulverde, TX

What y’all serviced our systems for, w/ fall season comeback, was very fair. Your guys were on time, friendly and thorough. My wife and I appreciate it very much. We’ll be recommending y’all to many of our neighbors who need HVAC service. Thanks again.

George F Canyon Lake, TX

"My AC technician was the best"

I have been in property management for 35 years. My AC technician was the best I have ever had the pleasure of doing business with. He was VERY EFFICIENT and friendly and extremely honest. Ask for Trevor Spencer. You WILL NOT be disappointed.😀

Elaine Roser Canyon lake, TX

"So Happy With Service"

Thank you Trevor for your professional service of our AC needs at our home and office rental. You are very knowledgeable and polite. We are now in good hands with your service/repairs!!!!

Jack & Pam Somers - Canyon Lake CANYON LAKE, TX

"They do what they say!"

I've been a professional in the building trades for 40 years. This team just handeled a very complicated installation and duct work retrofit in my home. Their knowledge and commitment to professional service is second to none. A company is known by the people it keeps and I can vouch that these guys were absolutely the best.

Pat San Antonio, TX

"64.95$"

Trevor saved the day! Had issue with the "emergency heater " being primary. Ran diagnostics and solved the problem. No more $ 500/month heating bills.

Michael Doyle canyon lake, TX

"Job well done!"

Trevor was very competent and picked right up on the problem. He knew exactly how to solve the problem and suggested a few things to increase the efficiency and comfort of our system. We enjoyed visiting with him as he was friendly, courteous and personable. We will definitely request him when we need heat or air service in the future.

Bill White Canyon Lake, TX

"In Appreciation of Trevor - Thank you."

Trevor was here today doing the routine seasonal inspection and more. I found him to be very informative and professional, yet with a friendly air. He had noticed items that most likely should have been addressed sooner. I am grateful that he had brought them to my attention and was in a position to address the problems before they did serious damage thereby costing much more than the investment of today. Even though he spent more time than usual, the time and cost was well worth the sense of security. Thank you. As always, it's a pleasure doing busy with you.

Bonnie Jensen Canyon Lake, TX

"Trevor is very knowledgeable, professional, caring, and detailed oriented. Love his service!"

After checking around for a reputable company to maintain our AC needs, we went with Air Care. They have not disappointed us. They are trustworthy and stand by their products and service. We started with Preston and now Trevor services our unit. Our unit died the end of May and Trevor explained our options clearly. We went with a new variable speed unit and so glad we did. Trevor told us that due to the solar panels, the new variable speed unit and the PEC $300 credit on our electric bill, we probably won't have to pay an electric bill till the end of the year. He was right. The new unit was installed 6/1/2018. As of 12/3/2018, we still have a $43 credit on our electric bill. We probably won't have to make another payment until Feb 2019. Incredible for Texas. What we like about Air Care is that even though they had to outsource installation to a 3rd party crew (due to high volume of business), they come back and do a thorough inspection with their own people and ensure system was properly installed. They pay attention to details and care about service to their customers. They understand customer service. Ask for Trevor - he's knowledgeable and trustworthy.

Ted Yost Spring Branch, TX

"Canyon Lake HVAC is my only source for maintenance and repairs."

Tech did a great job, Canyon Lake HVAC is my only source for maintenance and repairs.

Richard K.

"I love Air Care and have used them for many years!"

I love Air Care and have used them for many years back when Max used to come to my house. I had experienced some disappointing results from other companies and was glad to meet Max way back when. Once when Air Care installed an AC unit in my other house, Max came to inspect the work and made the guys take the whole thing out and redo the job cause he didn't like their work. I will never forget that. How awesome is that? I really like Tyler by the way and the girls who answer the phone are so nice.

John G.

"As always, excellent service."

As always, excellent service. Taylor was on time, very pleasant, and found that our vent pipe had become disconnected and fixed it.

Tanis J.

"On time, professional and took care of all required actions"

The guy that came to service our heating system did great. On time, professional and took care of all required actions. Thanks. and see u all in the spring.

Paul M.

"Always on time and very knowledgeable."

Everything went smoothly. Courtland is a wonderful tech. He is always on time and very knowledgeable. So glad he's working for Canyon Lake Air Care.

Sharon S.

"Air Care provides wonderful service. They are just a great company!!!"

Air Care provides wonderful service. We are with them since 1997( new house) and are very satisfied with them, their staff and their " worker bees "! They are just a great company!!! A very satisfied customer.

Ingrid A.

"We will definitely use you guys again."

We were very satisfied with your customer service technician. They were very professional and friendly and most of all we like your pricing. We will definitely use you guys again.

Joe G.

"I am extremely glad we have always used Air Care for all our home's needs. They are the most reliable and the best."

Great response time from my initial phone call - a quick resolution to the A/C issue as this was a weekend scenario that couldn't wait until the following Monday. The technician (Taylor) did an outstanding job - I am extremely glad we have always used Air Care for all our home's needs. They are the most reliable and the best.

George F.

"Prompt service very knowledgeable and professional technician's"

I have gotten very good service from Canyon Air since 2014 when our Trane unit was installed. Prompt service very knowledgeable and professional technician's ... I would have no problem recommending Canyon Air

Ted D.

"Reliable, timely and staff is friendly and knowledgeable!"

We been using Air Care for years. They’re reliable, timely, and the staff is friendly and knowledgeable.

Karola L.

"We have used Air Care for over 31 years….. very reliable service across the years!"

Quick to respond to a problem, thorough in evaluating the problem as well as determining if any warranties were still in place. We have used Air Care for over 31 years….. very reliable service across the years!

Connie B.

"Quick and professional service!!"

Ben V.

"Service is fair, honest and reasonably priced!"

Tucker provided excellent service providing the most cost-effective repair without having to replace the entire unit. Service is fair, honest and reasonably priced

Marty B.

"They are the BEST!"

For any ac service you need, they are the best..

Ted Y.

"They are the BEST!"

For any ac service you need, they are the best..

Ted Y.

"Always gets my problems fixed. 5 star rating!!"

Always calls me back quickly and on time to service my units. Highly recommend Courtland. He is excellent and has great manners. Always gets my problems fixed. 5 star rating!!!

Sharon I

"Y'all are an awesome team! Year after year you take care of us and your amazing employees"

Y'all are an awesome team! Year after year you take care of us and your amazing employees. Our new system is fantastic and we have two more to go. Looking forward to working together again. Cortland was professional and a joy to interact with! Thank you for everything!

Lisa and Clint

"Great Service!"

The technicians are always on time, friendly and knowledgeable, they always work in a timely and efficient manner. the customer service reps are just as kind and friendly. Great Service!

Andrea P.

"Air Care & Canyon Lake Air Conditioning will be my go to for HVAC"

Taylor was very nice, respectful and thorough. Air Care & Canyon Lake Air Conditioning will be my go to for HVAC and I’ll certainly recommend them to my friends and family.

Josh W.

"Superb, honest service"

We've been using Air Care for years now - both for annual summer and winter service check ups, and for repairs. They are both efficient, affordable and honest -- they won't try to sell you anything you don't need, and will give you all the information you need up front. Air Care has been servicing our unit regularly, they are very competent and very friendly. If they tell you something about your system, you can bet it's true! We'll keep using Air Care every time we have an issue, or need our check ups!

Ethan & Mary Elizabeth San Antonio, TX

"First Class Company."

We are so thankful to have AirCare as our new AC company. Trevor was very professional, knowledgeable and polite. Have all the confidence in AirCare to handle all our needs in the future.

Jack & Pam Somers - Canyon Lake Canyon Lake, TX

Great experience! Five stars. Tech, Trevor was great, fast, efficient, knowledgeable!

Charles Seale

"I am a satisfied customer."

I had a 19 seer and an 18 seer Trane heat pump system installed today. From Guy, to Preston, to Jave to Isaiah and Malissa and Karen, all of these employees were top notch, well trained and customer service specialists. At the end of about a 10 hour work day in the heat, they got my two systems running and thermostats programmed and left my property as clean as it was when they arrived. I highly recommend this company and can state from my experience; I am a satisfied customer.

Greg Petsch

"You can’t go wrong with them!"

We just had a semi-emergency service on a Sunday – our AC unit kept turning off after a few minutes. Preston came out and found the problem right away. He cleaned out our system and did a full system check – all for a very reasonable price! And Preston is the very best – so personable, friendly, and above all – knowledgeable. We have used Air Care for years and we have always been completely satisfied! You can’t go wrong with them!

Travis

"Your teams service was outstanding."

Just a quick note of thanks to you and your team and also recognition for your technician Ken. Your teams service was outstanding. Ken did a great job identifying an issue, reviewing our history, and recommending the proper fix. We will continue to exclusively utilize you and your service in the future! Thank you again.

Mr. Caswell

"We would not hesitate to recommend your company to friends looking for a reputable service provider who will take care of any A/C need quickly and professionally."

We have used your service for our two homes for over ten years. We have always been impressed with the friendliness of the technician and appreciate the explanation of the service provided to us whether for routine service maintenance calls or following a necessary repair or replacement of damaged parts. We would not hesitate to recommend your company to friends looking for a reputable service provider who will take care of any A/C need quickly and professionally.

H. Marsh

"Trust me………..you have our business forever!"

We’ve used Air Care since 2003 – we began working with Randy who was an absolute dream to deal with – then Randy moved away and thank goodness we now have the pleasure of dealing with Preston who is always over the top terrific – all of your employees are fantastic to work with and we thank you for offering such wonderful service. Trust me………..you have our business forever!

Cindy

"He was very professional, knowledgeable, and polite."

Hector came to our house today to fix our A/C unit. He was very professional, knowledgeable, and polite. He brings great credit to your company.

Eugene Stone Romero

"They provide top-flight service!"

We’ve been Air Care customers for years now for the simple reason that they provide top-flight service! They do our fall and spring service to our furnace and air conditioner. The office staff is friendly and courteous and send us technicians, typically Hector or Ken, who do a very thorough job of servicing our equipment. The technicians always show up within the established appointment window and do their work efficiently and professionally–and all with a smile and personable attitude. Oh, and did I mention at the price can’t be beat? We see no reason to use anyone else or even think about it. We highly recommend Air Care for all your heating and air-conditioning needs!

H. Corella

"Our confidence in AirCare is a testament to your professionalism."

We have had your service at our previous home in Trinity Oaks since 2007. We have since moved to Kinder Ranch and we brought you over here with us. Our confidence in AirCare is a testament to your professionalism.

David and Bette Huereca

"He answered my questions in detail and addressed my concerns with patience."

As a follow-up to our phone conversation, I wanted to take the time to tell you that the gentleman assigned to my service call, Miguel, is a definite asset to your company. He was courteous and polite. He took the time to tell me what he was doing while he was doing it. He answered my questions in detail and addressed my concerns with patience. I want to thank you and recommend you hang on to him. What an asset!

Michele R. Goss

"Great service"

Great service

Elaine May

"I am really happy and satisfied with Air Care Air Conditioning."

I am really happy and satisfied with Air Care Air Conditioning. The customer service is very efficient and courteous. The technicians are wonderful and very knowledgeable. Thumbs up!

Deanna Nelson

"I was very satisfied with the service."

Your tech was very courteous and professional. I was very satisfied with the service.

Paul S.

"It’s nice to find a service you can count on!"

We have used AirCare for several years now and have NEVER been disappointed. They continue with quality service, so we continue with them. Thanx. It’s nice to find a service you can count on!

Carole O’Connor

"We appreciated all the “above and beyond” each staff member took to ensure we were taken care of."

I wanted to let you know how pleased we are with our new a/c – heat pump system. But more importantly what a wonderful staff you have. From the cheerful and helpful voice that answered the phone to Daniel and Jesse who put in the system. They were very professional. Daniel was very patient explaining the system. They even cleaned up after they were finished! Randy was so helpful (and also patient!) He checked on the job and called us after the job was completed. Everyone was extremely polite! We appreciated all the “above and beyond” each staff member took to ensure we were taken care of. Also, thank you for the CDs. We really liked them.

Paul & Denise Taylor

"You and your entire staff are friendly, reliable, proficient and trustworthy. In short, a great company!"

Dear Max, Just wanted to let you know how pleased we are with our new Trane air conditioner. More importantly, from failure of the old one on a Saturday afternoon to installation of the new system before sundown on Sunday was a wonderful job, *(temperatures were in the 100’s both days). You and your entire staff are friendly, reliable, proficient and trustworthy. In short, a great company!

Tom and Jo Ann Hickey

"Thanks for everything."

I want to thank you for taking the time Saturday to further prove I am a dope. Seriously, I really appreciate it. Good News: Once the system started back up, it cooled the house right down. Even with both doors constantly being opened and closed, it was back down to 75 in an hour. I proclaim the issue resolved! Thanks for everything.

Eric Fauser

"Dear Max, I want to thank you for your great kindness in servicing my a/c units."

Dear Max, I want to thank you for your great kindness in servicing my a/c units. The gentleman observed a problem that was a potential fire hazard and fixed it. I am most grateful.

Monsignor Fater

"Thank you for the quick and honest service"

Mr Gardner, Thank you for the quick and honest service to one of my rent homes. Sonny’s recommendation is as good as gold to me. Happy Holidays.

Casey Kubasak

"Dear Max, I really appreciate you! Thanks for all you do for me in all these years!"

Dear Max, I really appreciate you! Thanks for all you do for me in all these years!

Bobbie Goff

"My wife and I really appreciate your prompt and courteous service."

Randy and Kris came to our house today as promised by Guy your VP last night and diagnosed the problem and fixed it in quick time and very professional. My wife and I really appreciate your prompt and courteous service and will not hesitate to recommend you to our friends , thanks again for a job well done Mike…

Mike Mcgee

"She is very pleased with the decision and I am confident that your organization will give us the best of service."

Dear Canyon Lake AC, It was very kind of you to have sent me the very generous gift card which I am planning to use with my friends, the persons I referred to you. Let me say that I only did a small part in this matter because if Mrs. Schmidt decided on your company, it was due to the fact that all her questions were answered satisfactorily. She is very pleased with the decision and I am confident that your organization will give us the best of service.

Graciela Plaez

"We truly are blessed to have found you 10 years ago."

Dear Max, Thanks from both of us for your kindness in helping with Mom’s house. It is all over. Everything passed the second and final inspection. We truly are blessed to have found you 10 years ago. Hope you enjoy the cookies I made for you.

Linda Arnold

". I am more appreciative of your advice and tremendous offer to take care of my future service concerning replaceable filters"

Max, I am so glad we spoke about my filter’s demise. I am more appreciative of your advice and tremendous offer to take care of my future service concerning replaceable filters. Especially so, the fact that I won’t even have to figure out when to call – you’ll just set me up on a routine schedule. WOW. One does not find very many in today’s world who would make your kind of offer/service. Surely, God will bless you for your kindness and loyalty. My long time nurse was here when we spoke and said she would like to have you, personally, someday visit her home about possibly getting a new A/C (Trane).

Michele (Mickey) Adcock

"Polite and hard workers."

The two men that came to my mother’s house were so polite and hard workers.

Dorothy Akers

"I greatly appreciate the attitude and approach of these 3 guys."

Max I am late in sending this to you, but I would like to thank Preston, Randy and Kris for their excellent service support May 6-7. My unit failed on Sunday May 6. While Preston was completely booked for that day we did talk on the phone and he gave me a couple of things to try. While they were not successful, I appreciate him taking the time to call me. Randy came by Monday May 7 and diagnosed the problem. However, he had to order the parts. He insisted that Kris could pick up the parts and install them later in the SAME day. Kris did this around 7pm and got my AC back in service. I greatly appreciate the attitude and approach of these 3 guys.

Joe Bonem

"I called on Saturday morning and the job was completed by Sunday afternoon."

I want to thank Preston as well as the entire Canyon Lake team for replacing my compressor on Memorial weekend. I called on Saturday morning and the job was completed by Sunday afternoon.

James Wilson

"This company and it’s employees rocks!"

I had my system fail on Monday morning. Ken showed up within 45 minutes of my call, found the problem, and then spent as much time as I needed to explain the options available to me. When I chose a complete system replacement, Ken arranged for installation Tuesday morning. Preston and Chris showed up on time, did a very neat and professional installation, taught me everything I needed to know, and left in late afternoon with the newly installed system rapidly cooling the house down. This company and it’s employees rocks!

Gary Lowry

"Thanks to all the staff at Air Care."

Gentlemen: Just wanted to take this opportunity to inform you that after approximately one year since our new Trane Air conditioner was installed we are extremely satisfied with the performance and the savings realized during this past summer. Even though this was a hotter summer than 2010, during the months of May thru September we used 487 kilowatt hours less this year than the same period last year. We also lowered our temperature 1 degree during the evening hours from 10 pm to 6 am in the morning. Thanks to all the staff at Air Care.

Don and Loretta Squire

"They were a good group of men whom I enjoyed meeting, and who did a very good job."

I wanted to write and let you know how pleased I was with Randy Newman and Kris, as well as the men who came to install the new air conditioning system I had to get at my house in Satler. It was something that I was hoping I would not have to do as I am getting ready to retire from active ministry in the Archdiocese of San Antonio, and did not need this. However, your crew came and made an assessment and were friendly and professional. When they came back it was the same, they started in the morning and were all done by two o’clock. They knew what they were doing and they all had a friendly attitude toward their work and seemed to work well with each other. I was surprised when they left me the “Life Teen” CD and asked how they knew I was a catholic priest since I did not mention it. They said they gave these to everyone. I have not been able to start that program in our parish even though I believe it would be good, but, there doesn’t seem to be enough interest from the people to be able to present it. We are heavily involved with Youth ACTS and other things so we are serving the youth well. Again, they were a good group of men whom I enjoyed meeting, and who did a very good job.

Fr. Ken Dakin Pastor

"What a TRULEY PROFESSIONAL company."

Wow…what a very professional staff & company. I attended a Silver Stars BBALL game, filled out a contestant entry form, and was notified that I was the winner of a NEW Trane A/C unit for my home. When the technician (Ken) came to my house I was sure that he would say that I would need new duct work, however, Ken stated the duct work was in very good condition for my 17 year old home. What a relief, I’m glad there are still honest folks/companies out there such as Air Care. If you are looking for a new A/C unit, I can’t say enough about the staff, the technicians who installed the unit and the manager (Guy), what a TRULEY PROFESSIONAL company.

Jerry Elliott

"Your team took great care of us when we could have been left to worry about our inspection ourselves."

Guy, Max, and the Air Care team, Thanks very much for your support this year, particularly with the headaches associated with the Big Tex transition. Your team took great care of us when we could have been left to worry about our inspection ourselves. Thats why we bought our second unit from you. Today Daniel did our heat check. In addition to being professional and thorough, he fixed our Big tex unit switches that were not set correctly. He’s awesome! Thanks again for all you’ve done for us!

Chris Bordovsky and family

"We want to say thank you for the great job!"

Trevor Came to our house yesterday and we were very pleased. He checked out our old unit and said that he could get it up and running for us. We were shocked because we were told that we needed a new unit and he fixed the air, but the heater needed another part. He contacted his boss about the part that we needed for the heater and found out that they could get it and the price. He helped us make arrangements to have the part ordered and come out at a later date to install it. He was very professional and we are very pleased with his work. We want to say thank you for the great job! Bill and Beverly Campbell

Beverly Campbell Spring Branch, TX

"Trevor..Took me from a Nighmare to Dreamstate"

Heat quit at the house...Called a well known service company to come out and check.....repairs so high that a new unit might be Best (as stated) .. decided to get a second opinion, Called Air Care and Canyon Lake Air.. They sent me Trevor...he not only had to clean up a wiring mess from previous Tech but fired up my System with Minimal repair.. Reviewed Everything the prior Tech stated I needed...reviewed with me in simple language what was Very easy to digest ..Safe to say Trevor and Air Care Saved me Big Money...System is working Great and I have a new Service Company for life

Douglas Campbell Canyon Lake, TX